Policies

No refunds or exchanges on all items. Items are Final sale!

If there is an issue with an item, please contact me. 

For local pick-ups!

I am located in San Diego, Ca. Please text (408) 634-9076 with your name, your order, order number and the date and time you would like to pick up your item. 

All purchases must be made through the website.

Payments must be made through the wesbite to ensure the privacy and protection of both the consumer and seller. Shopify collects all payment information and I will not have access to buyers credit card information. 

Once an item has been shipped, Sirena is no longer responsible for the items. All orders will be provided with tracking information. Due to consumer privacy laws, I can't reach out to USPS asking for updates on specific orders.